Data Privacy Notice
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CTS Global Equity Group, Inc. upholds, respects, and values the data privacy rights of its clients and promotes the protection of personal data. In accordance with the Data Privacy Act of 2012, its implementing rules and regulations, and other relevant policies including issuances of the National Privacy Commission and the Securities and Exchange Commission, all personal data collected shall be processed in adherence to the general principles of transparency, legitimate purpose, and proportionality.
This privacy notice describes how and when we collect, use, and share your information and covers existing and prospective clients, as well as former clients who have closed their accounts.
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Collection and use of personal information
Unless otherwise allowed by law, we seek your consent whenever we collect your personal data. We may collect your personal data in the course of or incidental to providing our services to you.
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When you open an account, we collect data and other personal information indicated in our customer account information form such as your full name, sex, birthday, countries of birth and residence, citizenship, government identification information, contact information (including home and office address, email address, and telephone numbers), employment information, financial and investment profile, and signature.
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When you use our website/s, we may collect information such as your, website log-in information, contact information, log data (including your IP address, browser type, operating system, device information or cookie information) .
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When you communicate with us and/or our representatives, whether face-to-face or through our digital channels, we collect the information you give us to process your requests or concerns.
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​In general, we collect the data you voluntarily provide to us for any legitimate purpose declared at collection and information about you that we receive from other sources where the disclosure was subject of a consent that you gave separately, a legal requirement, or any legitimate purpose. We also collect information that will allow us to comply with our obligations under various laws and regulations, including among others, the Securities Regulation Code and the Anti-Money Laundering Act.
We use your personal information for the following purposes:
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To process and communicate with you regarding the opening and maintenance of your account;
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To process and document your buy, sell, and other transactions and comply with our contractual and legal obligations;
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To facilitate, monitor, and improve the quality of our service and other products, services, and facilities;
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To disseminate important information on your shareholdings, and market information;
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To inform you of new investment products and services; and
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To comply with legal and regulatory requirements.
We share and disclose your personal information to third parties for the following purposes:
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With our employees, authorized representatives, consultants, subsidiaries, affiliates, agents, and service providers - to process, document, and execute your transactions, communicate with you, and to improve the delivery of our services;
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With listed companies, and their representatives and agents – to comply with reporting requirements under the law or to establish your entitlement to rights reserved only for stockholders; and
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With regulatory agencies - to comply with reporting requirements provided by law and regulations
Your rights
You have the right to expect that your financial transactions and relevant personal information disclosed in the course of a transaction are kept confidential and secure. You have the right to ask for a copy of any personal information we hold about you and ask for correction of wrong personal information. You also have the right to object to any processing of your personal information that is not allowed by law or authorized by contract, the right to request for deletion or blocking, the right to file a complaint, and the right to data portability. To the extent allowed by law, you also have the right to refuse sharing of your data to third parties and to the removal of your data should you no longer wish to use our services.
Contact Information
For more information on our privacy notice or related concerns, you may reach us at inquiries@ctsglobalgroup.com.
Our Data Protection Officer may be reached at dpo@ctsglobalgroup.com.
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